Frequently Asked Questions
Everything you need to know about your order and our curated fashion collections.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to start your claim.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as interest-free installment plans through Afterpay.
How should I care for my Owl Vans apparel?
To maintain the quality of our fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry whenever possible.